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Premier Platform · Portals

A secure space for every customer.

Invite authorized customers into portals to submit requests, review files, sign approvals and follow work.

Guided evaluation and rollout planning for your team.

Portal · Vertex GlobalExample workspace
Active projects
3
Open requests
7
Recent shared files
  • Onboarding pack v3.pdfShared
  • Q4 report.xlsxAwaiting review
The record

Keep customer portals understandable when the relationship changes.

Portals give customers and external collaborators a controlled window into your workspace. They see the status, files, requests and updates you publish, and nothing else.

That replaces the status-update email cycle. A client checks progress, uploads a document or raises a request themselves, and everything they do lands on the same record your team is already working in.

Capabilities

What Customer Portals gives you.

01

Branded portal

Set your logo, colors and welcome content.

02

Scoped access

Show each customer only their own information.

03

Forms & requests

Collect structured information from customers.

04

Files & approvals

Share documents and route sign-offs.

05

Status visibility

Let customers see the status of their work.

06

Revoke access

Instantly revoke portal access when needed.

Workflow

From record to next action.

01
Invite
02
Collect
03
Deliver
04
Approve
05
Archive
What changes

A clearer way to run customer portals.

01
Before

Clients ask for updates by email and wait for someone to reply.

With Premier

They open the portal and see current status themselves.

02
Before

External sharing means attachments nobody can recall.

With Premier

Published files with permissions you control and can revoke.

03
Before

Client requests arrive in five different inboxes.

With Premier

Portal requests enter the same queue with full context.

Connected platform

Customer Portals can stay connected to the rest of the work.

Questions

Questions about Customer Portals.

What can portal users see?

Only what you publish for their account or project, selected milestones, files, requests and updates. Internal notes stay internal.

Is a portal user a paid seat?

External collaborators are separate from internal users; see the pricing page for the limits on each plan.

Can I brand the portal?

Yes, your name, logo and colors so the experience reads as yours.

How do I remove access?

Revoke a user or an entire portal in one action; links stop working immediately.

Premier

Let’s talk about how your team works.

Show us where your CRM and operations need to connect. We’ll help you work through the setup, migration and next steps.